Data Processing Policy

GoNoGo Ratings and Reviews Ltd. — Effective Date: July 1, 2025

1. Introduction

Welcome to gonogo.co.uk ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This Cookie and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the UK General Data Protection Regulation (UK GDPR), the UK Privacy and Electronic Communications Regulations (PECR), South Africa's Protection of Personal Information Act (POPIA), and applicable global privacy laws.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, phone number, and other contact details
  • Usage data such as IP address, browser type, pages visited, and timestamps
  • Cookies and tracking technologies (see Section 4)

3. Legal Bases for Processing Your Data

We process your personal information only when we have a lawful basis to do so, such as:

  • Your explicit consent (e.g., for marketing or non-essential cookies)
  • Performance of a contract with you
  • Compliance with legal obligations
  • Protection of your or others' legitimate interests, balanced against your rights

In South Africa, under POPIA, we also ensure that processing is adequate, relevant, and not excessive, and we appoint a responsible person to oversee compliance.

4. Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your device to enhance your browsing experience. They may be essential or non-essential.

Types of Cookies We Use

  • Strictly Necessary Cookies: Required for website functionality
  • Performance and Analytics Cookies: Help us understand website usage and improve performance
  • Functionality Cookies: Remember your preferences and settings
  • Marketing and Advertising Cookies: Track your browsing habits to deliver personalized ads

Cookie Consent and Management

We obtain your explicit consent before placing non-essential cookies on your device, as required by UK PECR and UK GDPR. You can accept or refuse cookies via our cookie banner and manage your preferences at any time. Consent is freely given, specific, informed, and unambiguous. You can withdraw consent as easily as you give it.

5. How We Use Your Information

  • Provide and maintain our services
  • Communicate with you, including responding to inquiries
  • Improve our website and user experience
  • Comply with legal obligations
  • Send marketing communications (only with your consent)
  • Protect against fraud and ensure security

6. Sharing Your Information

We do not sell your personal information. We may share your data with trusted service providers under strict confidentiality agreements, law enforcement if required by law, or third parties in the event of a business transfer with appropriate safeguards.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and South Africa. We ensure such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses.

8. Your Rights

Depending on your location, you have the right to: access, rectify, erase, restrict, object to processing, data portability, and withdraw consent at any time. To exercise these rights, please contact us below.

9. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this policy or your personal data, please contact:

Data Protection Officer
Email: mike@gonogo.co.uk